Legal
Privacy Policy
How Rivexaflow collects, uses, stores and protects personal information when you visit our website or contact our team.
Last updated
Overview
Rivexaflow (“we”, “us”, or “our”) respects your privacy. This policy explains what information we collect through rivexaflow.com and related contact channels, how we use it, and the choices available to you.
This policy applies to our public website, inquiry forms, and related communications. Client engagements may be governed by additional confidentiality and data-processing terms in a separate agreement.
Information we collect
We may collect the following categories of information:
- Contact details you submit — such as name, email address, company, phone number, and message content.
- Business context shared in discovery calls, proposals, or project communications.
- Technical data such as IP address, browser type, device information, and pages visited, used for security and performance.
- Usage analytics in aggregate form to understand how the site is used and where it can be improved.
How we use information
We use personal information to:
- Respond to inquiries and schedule consultations
- Deliver contracted services and project communications
- Improve website performance, reliability and content
- Maintain security, prevent abuse and diagnose technical issues
- Send relevant updates when you have asked to hear from us
We do not sell personal information. We do not use contact-form submissions for unrelated advertising lists.
Legal bases and retention
Where applicable law requires a legal basis, we process information based on legitimate interests (responding to inquiries, securing our systems), contract performance, and consent where you have provided it.
We retain personal information only as long as needed for the purposes described above, to meet legal or accounting requirements, or to resolve disputes. Inquiry records that do not become active engagements are typically reviewed and removed on a reasonable business schedule.
Security
We apply reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure; we continuously improve our practices as threats evolve.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.
To make a privacy request, email hello@rivexaflow.com with enough detail for us to verify and respond.
Third-party links
Our website may link to third-party sites or tools. Those services have their own privacy practices. We are not responsible for content or policies outside rivexaflow.com.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the website after changes means you acknowledge the updated policy.
Contact
For privacy questions or requests, contact Rivexaflow at hello@rivexaflow.com. Related legal pages: Terms of Service.
Need help
Questions about this page? Reach the Rivexaflow team at hello@rivexaflow.com.